Sonia Dhankhar
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Call to Action

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Governments

Develop and regularly update national food safety emergency response plans and use “lessons learned” from food safety events to identify gaps and limitations.

Ensure a coordinated approach across government agencies and national authorities including mechanisms for rapid exchange of information.

Provide rapid, accurate and open information to stakeholders during food safety events and report international emergencies to the International Food Safety Authorities Network (INFOSAN)

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Food operators

Establish and regularly update food safety management plans.

Know how to avoid food safety incidents by following good hygiene practices.

Provide regular staff training.

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Consumers

Practice safe food handling at home and follow WHO's Five Keys to Safer Food: keep clean, separate raw and cooked, cook thoroughly, keep food at safe temperatures and use safe water and raw materials.

Know how to keep food safe before, during, and after emergencies, such as floods, fires, natural disasters or the loss of power.      

Know how to report poor hygiene standards and misleading food labelling.