Testing design principles to improve the usability and impact of WHO guidelines: report of a workshop

Overview

The Product Design and Impact unit of the Department of Quality Assurance, Norms and Standards, in collaboration with the Monash University’s Design Health Collab, conducted a hybrid co-design workshop in Geneva and online on 7 September 2022. The objective of this ongoing collaboration is to understand how WHO guidelines can be planned and developed to improve their usability and impact.

The aim of this event, the second in a series of co-design workshops, was to evaluate the prototype design principles that are part of the Design toolkit for WHO guideline developers: principles and tools. The principles were developed on the basis of insights shared in the first workshop, held on 7 April 2022, and reported in Improving the usability and impact of WHO guidelines: report of a WHO workshop.

This report summarizes the thematic analyses of the workshop, including: roles and responsibilities, resources, document structure and format, context, and end users. The report concludes with a discussion of actionable insights and design recommendations that will be considered in revising the Design toolkit for further consideration by relevant stakeholders.